Welcome FCI Patients
Our team is here to help and support you every step of the way.
FCI Patient Portal
Our Patient Portal is a web-based system that uses real-time technology to provide access to all of your treatment needs. Patients can schedule appointments, view lab results and medicines, and even message directly with our practice. The Patient Portal puts every element of your treatment plan at your fingertips.
Please review our after-hours policy.
Benefits of the patient portal
- Secure Communication – Messaging directly between you and our practice ensures your medical information is protected.
- Easy Scheduling – Request an appointment or reschedule one when it is convenient for you.
- Convenience – View your lab results, how to administer medication, and treatment schedule.
- Financial Guidance – View payment history and connect with members of our financial team from your desktop or mobile device.
Questions about your account? We’re here to help. Call us at (877) 324-4483.
Online Bill Pay
Easily pay deposits and statement balances online.
By clicking the link below, you will be sent to third-party website, where you can safely and securely make online payments. Please note that some users experience loading issues when using Chrome for online bill pay. If you are having issues, please try loading online bill pay using a different browser.
Cryopreservation or Annual Storage Fee
For patients who are paying for cryostorage of embryos, eggs, and/or sperm, and/or monthly storage fees, please make payments through the Embryo Options Portal. Not currently enrolled with Embryo Options? Enroll now.
Simply call us at 847-729-2188 anytime during business hours and we can verify the payment due, set up payment arrangements, and take your credit card information over the phone. We accept Visa, MasterCard, American Express and Discover.
To mail your payment to us, simply send us the top portion of your billing statement along with a personal check or your credit card information authorizing payment.
Before you come to your appointment, make sure you have no COVID-19 symptoms (cough, fever or chills, shortness of breath, fatigue, sore throat, loss of taste or smell, gastrointestinal symptoms). Face masks are encouraged when visiting an FCI clinic. Due to the sensitivity of our IVF care, we will still require masks in IVF areas at our Chicago River North and Highland Park offices.
We are dedicated to providing you with all of the support you need. Our fertility experts, financial specialists, on-staff clinical behavioral health specialists, and alternative health care professionals host events, webinars, and monthly support groups to help you on your fertility journey. View upcoming events
View injection techniques on Freedom Fertility Pharmacy’s MedTEACH platform. Nearly all prescribed injectables are listed. Simply view the video for each medication that your nurse has ordered for you.
We have listed a summary of medications, instructions, common dosages, and more with our medication administration instructions. Call us at (877) 324-4483.
We know there is a ton of information to understand and consider about fertility treatments. You will most likely have questions about facts and figures you read online or hear during a visit to our office(s). Our Fertility Glossary defines many common and not-so-common terms, treatments, and diagnoses. View our Fertility Glossary to learn the lingo.